Leading Network Provider Exceeds Customer Service Expectations

The Gold Stevie award was recently awarded to Securus Technologies for having a high level of customer service satisfaction. They are proud to announce that their 12,000+ IT professionals are trained in immediate customer service response, telecommunications security, and monitoring. They are there to protect the general public from telecommunications crimes along with providing a stable network. Their prices are $4 to $1, in comparison to other popular inmate communications providers. Customers are choosing their network over competitor companies like Global Tel-Link. The rising costs of inmate calls has prevented a lot of inmate and their loved ones from staying connected.


Securus Technologies Expands Network


Winning the Gold Stevie Award has caused Securus to expand their network to a international level. A certification 1 is available to their customers as a way to expand their network and hire more professionals. They’re adamant about keeping inmates connected to their love ones around the world. Securus ensures a stable network and every minute that is allotted under your contract service agreement. You can talk more and spend less with features that are technologically designed to improve their service and help their customers stay connected.


Securus Technologies Features


Inmate Voicemail


Leave your love ones in a correctional facility a message when and where you want to. They can retrieve their messages when they have access to their personalized account. Inmates can order an access account for voicemail messages through their commissary.


Online Inmate Photos


If you’re interested in sending your love ones pictures, you can send them online for a small one time processing fee. Inmates can also print the pictures and have a tangible copy for their records. This helps them follow the growth of their children, love ones, or friends.


Become a valuable Securus Technologies customer today by visiting their easy to read and navigate website for more details and promotional offers.


Securus Technologies, Inc. Completes Transaction to Acquire JPay Inc.

Securus Technologies is one of the most innovative technology companies in the country. For more than two decades, it has served the inmate facilities with a solution that is unmatched in this industry. For his reason, it has grown to become one of the most prominent companies in the United States. As a matter of fact, Securus Technologies has sought to acquire Jpay Company based in Dallas, Texas. Jpay is also a company that works to sustain the inmate family through the provision of digitized payments. As a matter of fact, it was voted as one of the most prominent companies working to help the inmates acquire knowledge and entertainment through its numerous applications. For more than one decade, the company has served the inmate family with unparalleled solutions. It has a market share of more than 33 inmate facilities in the United States and other parts of the North America.


Securus Technologies has announced that the company has signed a definitive agreement to purchase Jpay. For this reason, they will integrate the business into their company once they are through with the payment. The company stocks will be incorporated into Securus Technologies’ assets. For the company, nothing thrills them than to acquire much of their market shares through innovation and stability. For this reason, they expect that this acquisition will propel them to become one of the fastest growing companies in the United States.


According to the CEO and President of Securus Technologies will also go into be books of history as the latest development staircase for the company. For Securus Technologies achieve market value through sustainability, this acquisition will open doors for the company to offer anything concerning technology to the inmate industry. The company also announced that they would complete this payment by the end of the year. When New Year sets in, they will be through.

Securus Corrects the inaccurate information presented by GTL

Securus Technologies is a leading provider of criminal technology in the prison industry. The company has strived to foster public safety, monitoring, and investigations in correction facilities. As a leading technology firm, Securus Technologies has lots of competitors. Competitors like GTL seek to gain an unfair advantage by releasing misleading information against Securus Technologies. Securus has since come out correcting and highlight wrong information made by GTL. According to Securus, GTL’s misleading press release was based on malice. The whole information was highly inaccurate. Securus made a press release to correct GTL in most of its claims.


One claim alleged by GTL was that the company was only a few months from going back to court. GTL would then finally prove how Securus Technologies infringes its patents. The company added that Securus Technologies had challenged other patents that were PTAB validated. Securus refuted these claims stating that GTL’s claim that they were only a few months from going to court were wrong. The jury may not hear any evidence from any side anytime soon. GTL has not yet had any evidence as the PTAB had no right to determine whether innovations were patentable.


Securus Technologies is a firm that has committed itself to service and communication. The company provides services such as information management, investigation, emergency response, incident management, biometric analysis and public information. The company has always dedicated itself to making the world a better place. It provides innovative and comprehensive technical solutions applicable in correction facilities.


Securus has its headquarters in Dallas, Texas. The company delivers its services to millions of inmates across North America region. Securus Technologies has always shown a commitment to serve. The company has improved its services immeasurably. It recently received an A+ rating from Better Business Bureau. The rating is based solely on customer satisfaction and experience.



Securus Technologies’ Commitment to Excellence Earns Them Internationally Recognized Certification

The Building Industry Consulting Service International (BICSI) has awarded eleven of Securus Technologies’ field specialists with the BICSI Installer 1 Certification. This award is an international certification given for undergoing training in information and communication technology (ICT) related services.


Securus Technologies is already a well-known provider of criminal and civil justice technology. They specialize in public safety, investigation, monitoring, and corrections. According to Danny de Hoyos, the company’s Senior VP of Operations, BICSI is the perfect institution to handle their training needs because it is the leading association that highly supports the ICT industry.


The scope of ICT covers the services and programs related to voice, data, electronic safety and security, audio and video technologies, and project management. Those affiliated with BICSI or hold certifications from the esteemed association are qualified to design, manage, install, and maintain various ICT projects. Most ICT projects require a high level of expertise since these projects usually involve pathways, copper-based and fiber-optic distribution systems, spaces, and wireless-based infrastructure and systems.


BICSI is an important association that supports more than 20,000 ICT professionals. They aid the growth and expertise of these individuals by holding various training sessions, publications, and conferences worldwide. This achievement for Securus Technologies shows the company’s continuous efforts to provide the highest level of reliable service to their clients.


Most of Securus Technologies’ certified specialists have been working with the company for at least 15 years. The company puts a high priority on certifications as the work performance and expertise of their specialists greatly affect the performance of the company as a whole. Having the certification from BICSI adds another level of prestige to the company.


Securus Technologies is located in Texas and is currently providing services to more than 3000 corrections, public safety, and law enforcement agencies. They also provide services to more than a million inmates all over the United States. The company is dedicated to providing the necessary services to make the world a more livable and safer place. Their specific services include emergency response, investigation, biometric analysis, incident management, inmate self-service, and many others.


Securus Technology – Leading Company in Correctional Facility Innovation

Securus Technologies is the leading provider of civil and criminal justice solutions. What does that mean? Securus Technologies focuses on the public safety, investigation, corrections and monitoring of its customers in real time but implementing Inmate Forms and Grievance applications. Securus Technologies makes it part of their mission to always be updated on the latest technology for their staff and for their customers. That is one reason Securus Technologies came up with the Inmate Forms and Grievance applications via online.

Previously correctional facilities had to waste their time handing out paper forms to inmates for requests. It not only wastes correctional officers time, it wastes paper and ink which all costs money. Now if inmates have an issue it can be easily created and made available to inmates. And if there is a change necessary to the form, Securus Technologies make it simple and quick to edit, and no printing is necessary! Securus Technologies uses a program known as ConnectUs to work with inmates and correctional officers to address issues that may be concerning to either party.

View: https://www.linkedin.com/company/securus-technologies

Securus Technologies is an American for-profit prison technology company based in Dallas, Texas according to Wikipedia. They employee over 1,000 people are were founded in 1986. They are known for keeping up with the changing technologies over the past thirty years, and providing inmates and correctional facilities with the most up to date technology and equipment. Just recently, in July 2016 Securus Technologies announced that they had invested more than $600 million in technologies, patents, and acquisitions in three years. They understand the importance of the inmates as well as the workability of the correctional facility. This is why Securus Technologies is one of the leading companies in the correctional facility innovation world because they know how to adapt and change when necessary.