Leading Network Provider Exceeds Customer Service Expectations

The Gold Stevie award was recently awarded to Securus Technologies for having a high level of customer service satisfaction. They are proud to announce that their 12,000+ IT professionals are trained in immediate customer service response, telecommunications security, and monitoring. They are there to protect the general public from telecommunications crimes along with providing a stable network. Their prices are $4 to $1, in comparison to other popular inmate communications providers. Customers are choosing their network over competitor companies like Global Tel-Link. The rising costs of inmate calls has prevented a lot of inmate and their loved ones from staying connected.


Securus Technologies Expands Network


Winning the Gold Stevie Award has caused Securus to expand their network to a international level. A certification 1 is available to their customers as a way to expand their network and hire more professionals. They’re adamant about keeping inmates connected to their love ones around the world. Securus ensures a stable network and every minute that is allotted under your contract service agreement. You can talk more and spend less with features that are technologically designed to improve their service and help their customers stay connected.


Securus Technologies Features


Inmate Voicemail


Leave your love ones in a correctional facility a message when and where you want to. They can retrieve their messages when they have access to their personalized account. Inmates can order an access account for voicemail messages through their commissary.


Online Inmate Photos


If you’re interested in sending your love ones pictures, you can send them online for a small one time processing fee. Inmates can also print the pictures and have a tangible copy for their records. This helps them follow the growth of their children, love ones, or friends.


Become a valuable Securus Technologies customer today by visiting their easy to read and navigate website for more details and promotional offers.


Securus Corrects the inaccurate information presented by GTL

Securus Technologies is a leading provider of criminal technology in the prison industry. The company has strived to foster public safety, monitoring, and investigations in correction facilities. As a leading technology firm, Securus Technologies has lots of competitors. Competitors like GTL seek to gain an unfair advantage by releasing misleading information against Securus Technologies. Securus has since come out correcting and highlight wrong information made by GTL. According to Securus, GTL’s misleading press release was based on malice. The whole information was highly inaccurate. Securus made a press release to correct GTL in most of its claims.


One claim alleged by GTL was that the company was only a few months from going back to court. GTL would then finally prove how Securus Technologies infringes its patents. The company added that Securus Technologies had challenged other patents that were PTAB validated. Securus refuted these claims stating that GTL’s claim that they were only a few months from going to court were wrong. The jury may not hear any evidence from any side anytime soon. GTL has not yet had any evidence as the PTAB had no right to determine whether innovations were patentable.


Securus Technologies is a firm that has committed itself to service and communication. The company provides services such as information management, investigation, emergency response, incident management, biometric analysis and public information. The company has always dedicated itself to making the world a better place. It provides innovative and comprehensive technical solutions applicable in correction facilities.


Securus has its headquarters in Dallas, Texas. The company delivers its services to millions of inmates across North America region. Securus Technologies has always shown a commitment to serve. The company has improved its services immeasurably. It recently received an A+ rating from Better Business Bureau. The rating is based solely on customer satisfaction and experience.